Privacy Policy
Welcome to Patch Crafters, where creativity meets community. At Patch Crafters, we understand the importance of privacy, and we're committed to ensuring that your personal information is handled with care and transparency. This Privacy Policy outlines how we collect, use, and safeguard your data while you explore and enjoy our services.
Changes to This Privacy Policy
As we continue to grow and enhance our offerings, we may update this Privacy Policy. Any changes will be communicated by updating the "Last updated" date. We encourage you to check this page periodically to stay informed about our practices.
Crafters Your Experience: How We Collect and Use Your Personal Information
Patch Crafters values the trust you place in us and takes the responsibility of handling your information seriously. Here's an overview of how we collect and use your personal information:
What Personal Information We Collect
The information we collect depends on your interactions with Patch Crafters. This includes basic contact details, order information, account details, shopping preferences, and customer support communications. Rest assured, we only collect the information necessary to provide you with the best crafting experience.
Direct Information Submission
When you choose to engage with our services, you may provide information directly, such as your name, address, phone number, and email. This information is essential for processing your orders, providing customer support, and personalizing your crafting journey.
Cookies and Shopping Cart Reminders
Our website uses cookies to enhance your shopping experience. These cookies help us keep track of items in your cart, ensuring you never miss out on your favorite crafting materials. We may also use SMS notifications for abandoned checkouts, ensuring you get a friendly reminder about your crafting essentials.
Connections with Third Parties
Patch Crafters collaborates with trusted partners to improve our services. We may share your information with vendors, payment processors, and marketing partners to fulfill your orders, process payments, and enhance your overall experience. Be assured that your information will only be shared for legitimate purposes and in accordance with this Privacy Policy.
Security and Retention
Your privacy involves maintaining the security of your information. While we cannot guarantee absolute security, we implement measures to protect your data from unauthorized access. We retain your information based on factors like account maintenance, legal obligations, and the need to resolve disputes.
Your Rights and Choices
As a member of the Patch Crafters community, you have rights regarding your personal information. You can access, correct, or request the deletion of your data. Additionally, you have the right to opt out of certain data processing activities, including targeted advertising.
Complaints and Suggestions
If you have any concerns or suggestions about how we handle your data, we encourage you to reach out to us. Your feedback is valuable, and we are committed to addressing any issues promptly.
Globally
Patch Crafters may process your personal information outside your country of residence. Rest assured, your data is handled with care, and we adhere to recognized transfer mechanisms to ensure its security.
Thank you for choosing Patch Crafters for your crafting adventures. We're dedicated to crafting not just beautiful creations but also a trusted and enjoyable experience for our community. If you have any questions or concerns about this Privacy Policy, please contact us at support@patchcrafters.com].
Happy!
Patch Crafters Team