Privacy policy

Privacy Policy

Patch Crafters respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share information through our website, patchcrafters.com (the "Site"), and the choices you have associated with that information. By accessing and using our Site, you agree to the collection and use of information in accordance with this policy.

Collection and Use of Personal Information

Information You Provide:

We collect information that you voluntarily provide when using our Site, including but not limited to:

  • Personal Identification Information: Name, email address, mailing address, phone number, and other contact details.
  • Financial Information: Credit card numbers and other payment-related information for processing orders.

This information is necessary for fulfilling orders, providing customer service, and improving our Site and services.

Information Collected Automatically:

As you navigate through our Site, we may collect certain information automatically, including:

  • Your IP address, browser type, browser version, our Site pages that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Use of Data

Patch Crafters uses the collected data for various purposes, including to:

  • Provide and maintain our Site
  • Notify you about changes to our Site
  • Allow you to participate in interactive features of our Site when you choose to do so
  • Provide customer support
  • Gather analysis or valuable information so that we can improve our Site
  • Monitor the usage of our Site
  • Detect, prevent, and address technical issues
  • Fulfill any other purpose for which you provide it

Sharing of Data

We do not sell or rent your personal information to third parties. We may share your information with third-party service providers to the extent necessary to perform services on our behalf, such as:

  • Processing payments
  • Conducting analysis or surveys
  • Customer service
  • Shipping and order fulfillment

These third parties are obligated not to disclose or use your information for any other purpose.

International Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the USA and choose to provide information to us, please note that we transfer the data, including Personal Information, to the USA and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Site, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Your information is safe and secure with Patch Crafters. We are dedicated to protecting our customers' information against unauthorized access, loss, misuse, or alteration. We use industry-standard security measures, including SSL encryption, to protect your personal and financial information.